Tikki Shoes ships the ordered goods internationally, to the address with which you have registered on our web page or to another address specified by you during checkout.

For orders placed online with a value in excess of 100 EURO shipping is free of charge to any European country. For orders with a value under 100 EURO the shipping costs are around 14 euro for addresses outside Romania and advance payment is required through PayPal or by card; the goods are then shipped through DHL or GLS Courier to the address you have specified during checkout.

All orders made from countries outside Europe are going to be shipped by the Romanian National Post service.

The shipping costs for your order will be clearly indicated during the checkout process.

We are aiming to meet a processing time of 2-4 working days for simple orders and 2-6 days for big (group) orders. The delivery time starts at the time of SHIPPING confirmation by email.

Despite our best efforts to deliver within the indicated time frame we must inform you that the delivery can potentially be delayed due to circumstances beyond our control (e.g. bank holidays, bad weather conditions, technical difficulties of third parties, delivery area), but no longer than 30 calendar days from the time of order confirmation. You may cancel the order should the delivery time exceed 30 days.

All risk with regard to the goods, including their loss or their deterioration, will be transferred to you at the time of receipt when you or a third party designated by you take(s) physical possession of the goods by signing the transport documents.

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