Delivery

Tikki Shoes ships the ordered goods throughout Romania, as well as internationally, to the address with which you have registered on our web page or to another address specified by you during checkout.

The goods can be picked up from our workshop in Timisoara, Stan Vidrighin Avenue No. 14A, 1st Floor, in the building of "Încălțămintea S.A." on workdays between 7:00 am and 3:30 pm.

For orders placed online with a value in excess of 300 RON shipping is free of charge for all addresses in Romania that are accessible through the network of the courier GLS.

For orders with a value under 300 RON the shipping costs are 10 RON for all addresses in Romania that are accessible through the network of the courier GLS, regardless of the selected payment method-cash on delivery, bank transfer or online card payment.

For orders placed online with a value in excess of 250 EURO shipping is free of charge to any country in the EU. For orders with a value under 250 EURO the shipping costs are calculated in the shopping car for addresses outside of Romania and advance payment is required through bank transfer or by card; the goods are then shipped through the Romanian Postal Service or through GLS Courier to the address you have specified during checkout.

The shipping costs for your order will be clearly indicated during the checkout process.

We are aiming to meet a delivery time of 2-3 working days for orders shipped to addresses in Romania and of 10-15 working days for shipping to international addresses. This delivery time starts at the time of order confirmation by email, provided that the payment is already confirmed when it has been made in advance.

Despite our best efforts to deliver within the indicated time frame we must inform you that the delivery can potentially be delayed due to circumstances beyond our control (e.g. bank holidays, bad weather conditions, technical difficulties of third parties, delivery area), but no longer than 30 calendar days from the time of order confirmation. You may cancel the order should the delivery time exceed 30 days.

Orders received after 2:00 pm on working days will be processed on the following working day, and orders received after 2:00 pm on Fridays will not be processed until the Monday of the following week.
You will be notified by email when we hand over your parcel to the courier. Deliveries are made on working days, from Monday to Friday.

All risk with regard to the goods, including their loss or their deterioration, will be transferred to you at the time of receipt when you or a third party designated by you take(s) physical possession of the goods by signing the transport documents.